Services

A more comprehensive after-sales service system, a more timely problem-solving mechanism, and effective protection of customer interests

"Turnkey project" EPC project

Projects using EPC project general contracting mode are generally for projects with large investment scale, long construction period, relatively complex technology and strong uncertainty factors, which can achieve clear rights and responsibilities, fixed total price and quick profits.

Guided by the needs of customers, based on the test sample experiment, the project plan specified for use can provide the whole factory “turnkey” project from the process technology consultation, feasibility analysis, project coordination and management, product know-how, installation and commissioning, personnel training, after-sales service, etc., for the dedication and considerate service, can ensure that customers choose the rest assured, with peace of mind.

Our Service Items

Service determines attitude, quality determines value.

01.

CUSTOMIZED SCHEME

We have mature solutions for various industries, including equipment selection, product process, mold selection, and auxiliary device selection. At the same time, for some special industries or products, we can also provide customized solutions to customers from the above aspects.

02.

MAINTENANCE AND UPGRADING

We have strong technical strength and considerate after-sales service capabilities. In addition to helping customers deal with machine tool and auxiliary device failures, we can also help customers restore, upgrade, and renovate old machines.

03.

SERVICE

We provide maintenance and upkeep services, mainly aimed at necessary maintenance and debugging for customers who experience precision decline, abnormal noise, shaking and other phenomena after long-term high-frequency use. At the same time, we provide replacement and debugging of vulnerable and consumable parts.

EPIC SERVIECE

20+ years of work experience in the ultrafine powder industry Finer Material For Better World

30

Respond to technical inquiries within 30 minutes

24

Technical solutions available within 24 hours

2

Respond to complaints within 2 hours

48

Arrive at customer site within 48 hours

Our after-sales service team is always ready to diagnose and solve problems for you

Good After-sales Service

Production & Distribution

From design flow chart to delivery to yourhands, every link does not dare to slack.

Installation, Commissioning & Training

The successful and reliable operation of anyequipment must start with a careful andthorough arrangement, well-executedinstallation, commissioning and trialproduction.